All articles
Articles
SHIPPING
We’re pleased to offer worldwide signed for shipping on all purchases, no matter how big or small your order. All express delivery orders placed before 2pm will be picked, packed and dispatched by our fulfilment team on the same day (excluding weeken
ORDER TRACKING
If you are having trouble with your delivery, or are wondering the whereabout of your parcel, feel free to use the links provided to locate your package using your tracking code provided via email:. If your order is shipped via Royal Mail (UK Standar
DOMESTIC SHIPPING
Standard Signed for delivery: Royal Mail Tracked 48 (3-5 working days fulfilment) £3.99 | Order by 17th December in order to receive your shipment by 25th December. Express Delivery: DPD Next Working Day* - order before 2pm £6.95 | Order by 22nd Dece
INTERNATIONAL SHIPPING
Standard Tracked delivery: 2-10 working days, calculated at checkout. Express Delivery: 1-5 working days, calculated at checkout - order before 12pm
DUTIES & TAXES
All duties and import fees will be calculated at checkout.*. *If you are ordering from the United States, some products may be subject to Tariffs. To avoid any extra fees for the customer, this will be displayed as a considerable increase in the Taxe
RETURNS
All customers are entitled to return their products within 14-days of receiving their order provided items are in original, unused and resell-able condition. We do not offer free returns. All costs associated with returning your order are your respon
RETURNS ON ORDERS PLACED WITH GIFT CARDS
Refunds will automatically be sent back to the gift card and any amount refunded over the gift card total will be refunded to the payment card used at checkout.Swap Gift Cards: Gift cards generated with extra credit from a previous return, where you
EXCHANGES
Domestic customers: If you would like to exchange your item. Please visit our returns portal: Domestic Returns PortalUnfortunately, this service is not available to international customers at the moment. To ensure you don’t miss out on the product
SWAP PACKAGE PROTECT
When placing your order you may opt in or out of Swap Package Protection, if you opted in for Package Protection and paid for the Insurance this section applies to you. Easy and Fast issue resolution for any parcel lost, stolen or damaged in transit.